I recently read a LinkedIn post about 7 sources of churn with clients and I thought instead of presenting it as areas that upset clients, it could have been presented as an opportunity to showcase where clients find the most value. The listed issues can all be overcome with common sense ways a Customer Success …
7 Ways You Know You Made a Wise Developer Choice Read More »
After reading this post you will have a better understanding of what a change order is in software development. A change order is a deviation from the agreed-upon requirements set for your software development project. Change orders are normal as you gather feedback from your users, beta testers, or even your own app usage. Change …
Hiring a developer to build your website or app is a big deal. To help introduce you to the process and set expectations with your future developer, we’ve outlined 3 questions to ask prospective developers, so that you hire the right one. 1. What is your process for communicating with your client? The developer can …
After reading this article you will have 5 suggestions to act on to stay in contact with your customers during the coronavirus shutdown. The U.S. is in the thick of the coronavirus pandemic, some states have been harder hit than others during this Spring and some businesses have had to close down their B&M stores …
5 Ways to Stay in Contact with Customers During Quarantine Shutdown Read More »
It is easier than you think to add a template to Google Docs. But, why use a template, and what exactly is a template? A template is a standard layout that your team members can access at any time to keep your documents consistent looking. You may wish to use a template for standardized …
As an agency, we provide development and support services for websites and applications. Another way to put that is, we build apps and websites, and once they’re done, we stick around with our customers to help them manage and grow their products. Over the years, we’ve found that a lot of people are unhappy with …
Our Not-Really-Scientific Poll on Website Maintenance Read More »
When you visit a website, you may notice some sites use http:// and others use https://. Today, we are going to outline what HTTP and HTTPS is, if there is a difference between the two, and why it matters. HTTP stands for “Hyper Text Transfer Protocol” and is “the protocol over which data is sent …
Here at Caffeine Interactive we consider ourselves to be as varied as a box of chocolates when it comes to our strengths at the office, our hobbies at home, and our choice of caffeine in the morning (chocolate covered cherries anyone?). Embracing these differences makes our workplace enjoyable and in turn, our clients happy. Yes, …
A big topic of discussion these days is, “how can I improve my SEO?” While there are many different tips and tricks depending on who you talk to, a good starting place is making sure every page on your website has a page title and custom meta description. Page Titles Page titles are how your …
Are Page Titles and Custom Meta Descriptions Important? Read More »
Are your company social media accounts linked on your business website? If not, you’re missing out on a big opportunity to build brand awareness and increase engagement. By adding social links to your site, users can easily navigate to your social channels to see the latest updates, products, events, services, and/or news about your company. …
Halloween is a thing of the past now and the holiday shopping season is underway! It is also that time of the year where buyers expect to see some enticing Black Friday and Cyber Monday deals to snag just as they are finishing up their Thanksgiving turkey. Below are 5 tips that can be employed …
5 Website Prep Steps for Black Friday/Cyber Monday Read More »
Do you know what Forrest Gump’s password was? ….. 1Forrest1. Cheesy? Well, maybe, but it was so fitting for today’s topic that I could not let that one go. In this post we are going to look at the importance of business owners owning important account information, credentials, and managing passwords within the organization. Let’s …
A Lesson on Owning Important Account Information and Managing Passwords Read More »
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