Web & App Maintenance

Get immediate, white-glove concierge support for your website or app with Caffeine’s Web & App Maintenance Services.

But Why Caffeine?

At Caffeine, we take pride in our 4-hour support requests guarantee, allowing you to focus on the important parts of your business and leave the website support to us. Through a combination of automated systems and keen developers, we are able to offer you exceptional attention to your website or app to keep it safe, secure, and running as you expect it to.

Our dedicated team allows you to forget about the details of running a website or app so you can focus on the tasks that got you excited about your career to being with. Through our proactive approach, we often find issues before your customers do, saving you the embarrassment and time.

Pricing

Options are available since a one size fits all offering probably doesn’t work for your website or app.

Monthly

Starting at $500/Month

FEATURES

On-Call Support
Guaranteed 4-Hour Response Time
Plugin Updates
Monthly Backups
24/7 Uptime Monitoring
Monthly Site Health Inspection
5 Hours of Support per Month
Additional Hours at $120/hr
Hours Roll Over (up to 30 hours)

Quarterly

Starting at $1,000/Quarter

FEATURES

On-Call Support
Guaranteed 4-Hour Response Time
Plugin Updates
Monthly Backups
24/7 Uptime Monitoring
Monthly Site Health Inspection
8 Hours of Support per Quarter
Additional Hours at $140/hr
Hours Roll Over (up to 16 hours)

Retainer

Starting at $1,000

FEATURES

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Caffeine Interactive seamlessly handled all our website maintenance needs. They were proactive with monitoring and optimizing, and responsive when we needed support. I was confident our website was in excellent hands, and we could depend on them.

Kayleen Scott

Accenture