Web & App Maintenance
Get immediate, white-glove concierge support for your website or app with Caffeine’s Web & App Maintenance Services.
On-Call Support
24/7 Uptime Monitoring
Monthly Theme Updates
Monthly Plugin Updates
Monthly Site Health Inspections
Monthly Backups
System Security
Regular Testing
But Why Caffeine?
At Caffeine, we take pride in our 4-hour support requests guarantee, allowing you to focus on the important parts of your business and leave the website support to us. Through a combination of automated systems and keen developers, we are able to offer you exceptional attention to your website or app to keep it safe, secure, and running as you expect it to.
Our dedicated team allows you to forget about the details of running a website or app so you can focus on the tasks that got you excited about your career to being with. Through our proactive approach, we often find issues before your customers do, saving you the embarrassment and time.
Pricing
Options are available since a one size fits all offering probably doesn’t work for your website or app.
Monthly
Starting at $500/Month
FEATURES
- On-Call Support
- Guaranteed 4-Hour Response Time
- Plugin Updates
- Monthly Backups
- 24/7 Uptime Monitoring
- Monthly Site Health Inspection
- 5 Hours of Support per Month
- Additional Hours at $120/hr
- Hours Roll Over (up to 30 hours)
Quarterly
Starting at $1,000/Quarter
FEATURES
- On-Call Support
- Guaranteed 4-Hour Response Time
- Plugin Updates
- Monthly Backups
- 24/7 Uptime Monitoring
- Monthly Site Health Inspection
- 8 Hours of Support per Quarter
- Additional Hours at $140/hr
- Hours Roll Over (up to 16 hours)
Retainer
Starting at $1,000
FEATURES
- On-Call Support
- Guaranteed 4-Hour Response Time
- Plugin Updates
- Monthly Backups
- 24/7 Uptime Monitoring
- 8 Hours of Support
LET'S CHAT
Caffeine Interactive seamlessly handled all our website maintenance needs. They were proactive with monitoring and optimizing, and responsive when we needed support. I was confident our website was in excellent hands, and we could depend on them.