I recently read a LinkedIn post about 7 sources of churn with clients and I thought instead of presenting it as areas that upset clients, it could have been presented as an opportunity to showcase where clients find the most value. The listed issues can all be overcome with common sense ways a Customer Success …
7 Ways You Know You Made a Wise Developer Choice Read More »
Ever wonder why email generated from your website is ending up in your users’ spam folders? In this article, we’ll explore the various causes of email deliverability related to your website. Transactional Email vs. Bulk Email First, we must define a couple of terms: transactional email and bulk email. A transactional email is an email sent …
After reading this post you will have a better understanding of what a change order is in software development. A change order is a deviation from the agreed-upon requirements set for your software development project. Change orders are normal as you gather feedback from your users, beta testers, or even your own app usage. Change …
Hiring a developer to build your website or app is a big deal. To help introduce you to the process and set expectations with your future developer, we’ve outlined 3 questions to ask prospective developers, so that you hire the right one. 1. What is your process for communicating with your client? The developer can …
As software developers, Caffeine Interactive has compiled a list from our customers of FAQs about software bugs that can help you understand why bugs are a normal part of development, are found in everyday apps, and are prioritized for fixes. Bugs & Issues with the code Issues with the code can manifest itself in many …
Optimizing Processes through Software Automation We recently worked with a construction company in Texas. As their business grew, their internal back office processes were holding them back. For example, data was out of sync between systems; some data had to be entered two or three times across different systems; accounting did not know when to …
Have you ever been looking at a website on your phone and you keep clicking and clicking and clicking on a link and nothing happens? Suddenly (after the 20th time) you press you right spot and it goes to where you want it. Or maybe you want to click on one thing and it keeps …
Could Tap Target Size be Hurting Your Site’s Mobile Experience? Read More »
A site’s speed and performance can greatly impact your audience’s opinion of your site. If your site takes too long to load, visitors will click the “Back” button before you know it. There are a few factors that impact the speed and performance of your site. Here are a few things that factor into your …
In today’s fast-paced, instant gratification, digital world, it is essential that your business has a mobile-friendly (responsive) website. So what exactly does this mean? In a nutshell, when your website is responsive, it means it looks great on desktop, mobile, and tablet. While this sounds like a no-brainer that ALL websites would be responsive in …
Recently we posted Considering Building a Mobile App?, which outlined four options to ponder before moving forward on building an app for your business. As a follow up to that post we wanted to break down the process even further so that your app has the best chance at success! In this post, we are …
5 Initial Questions When Inquiring About App Development Read More »
Are you considering building a mobile app for your business? In today’s day and age, it may seem like a no-brainer that your business needs a mobile app to keep up with competitors, industry trends, and/or consumer demands. However, before you invest thousands of dollars into an app for your business, consider these four options …
It doesn’t take a marketing guru or a top developer to know that landing pages should be eye appealing, use consistent colors and fonts and that pictures speak a 1,000 words. This is general knowledge that has remained constant as marketing has evolved from print to digital and everything in between. BUT… What has changed, …
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