WordPress Hacked? We'll Fix It Fast.
Emergency repair for hacked WordPress sites: malware removal and full restoration from the team that maintains WordPress sites every day. Same-day response available.
Request Emergency HelpRather talk? Call (512) 710-6286 or send us a text.
Signs Your Website May Be Compromised
If any of these are happening, get help now
- Google shows "This site may be hacked"
- Visitors are redirected to spam sites
- Your host suspended the account for malware
- Strange popups or injected links
- WordPress admin users you did not create
- A sudden drop in search traffic
Not hacked, just broken? The same help applies when a site fails after an update, has slowed to a crawl, or the developer who built it is gone and nobody knows how it works. Not on WordPress? We handle hacked and broken sites on other platforms too, so reach out either way.
How We Repair a Hacked WordPress Site
When your WordPress site has been hacked, speed matters. We follow the same four stages every time, so nothing is patched over and left behind.
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1
Find it
Identify the breach
- Full file and database integrity scan
- Find the malware and how it got in
- Detect hidden backdoors and unauthorized admins
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2
Clean it
Remove malware and repair damage
- Remove injected code and spam redirects
- Clean infected themes and plugins
- Restore WordPress core and database entries
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3
Lock it down
Secure WordPress
- Reset passwords and access credentials
- Update core, themes and plugins
- Lock down wp-admin and security settings
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4
Keep it clean
Prevent future attacks
- Confirm the site is clean and working
- Fix remaining security and hosting gaps
- Set up updates and monitoring
Getting the Google Warning Removed
A warning does not clear by itself once the malware is gone. Google has to review the site, and it only reviews a site that is clean. We file that request as part of the cleanup.
"This site may be hacked"
Google adds this line under your search result when it finds injected spam or redirects. Once the site is clean we request a review through the Security Issues report in Search Console and describe what was removed.
The red "Deceptive site ahead" screen
This comes from Google Safe Browsing, which Chrome, Safari and Firefox all check, so most visitors are stopped before the page loads. A review requested before the site is clean fails, so we confirm the cleanup first.
A suspended hosting account
Hosts suspend accounts when their scanners find malware. We clean what the host flagged and what its scanner missed, then work with its support team to get the account switched back on.
Google says its reviews take about a day for phishing, a few days for malware and up to several weeks for spam hacks.
Admin Users You Did Not Create
An administrator account you do not recognize means someone already had enough access to create one. Deleting the account does not undo that: whatever created it, usually a backdoor file or a compromised plugin, will create another. Some of these accounts are hidden from the Users screen and only show up in the database.
We check the users table directly, remove the accounts and the code that made them, then reset every password and the site's security keys so that stolen logins stop working.
Transparent Pricing
A proper cleanup starts with a technical review, so we understand the breach before we touch it. We do not offer quick fixes or surface-level cleanups.
Step 1: Assessment
$250 flat diagnostic fee- Full security review
- Where the infection came from
- A clear scope for the cleanup
Step 2: Cleanup
$500 to $2,500 fixed price, quoted after the assessment- Priced on how far the infection spread
- Includes restoration and repair
- Includes security hardening
Invoices are issued before remediation work begins.
What We Have Found on Hacked Sites
Every cleanup is different, which is why we assess first. A few of the things we have pulled out of client sites:
Redirects hidden in the database
Visitors clicking a membership organization's About page were sent to another site. The redirect was a script inserted into the database, not the theme, so it survived a look through the files.
Code disguised as an image
An association's site redirected every visitor after a moment. The cause was obfuscated PHP saved in the theme's images folder under a favicon file name, loaded from the theme's own index file.
A spam post from a real account
A spam post appeared on a real estate blog under a real author's name. The problem was access, not code: we added a firewall and tightened the login, and the account was given a new password and a role that cannot publish.
After the Cleanup
Most hacked sites were not attacked for who they are. They were running an old plugin that someone scanned for. Once your site is clean, a maintenance plan keeps it patched and watched, with on-call emergency support on the Growth and Enterprise plans.
Hacked WordPress Repair: Common Questions
How much does it cost to repair a hacked WordPress site?
The assessment is a flat $250. The cleanup is a fixed price between $500 and $2,500, quoted after the assessment and based on how far the infection spread. That price includes restoring the site and hardening it afterwards.
How fast can you start?
In most cases an emergency request is reviewed within 30 minutes, and same-day response is available. How long the repair takes depends on how far the infection spread, which is what the assessment tells us.
Can I just restore a backup?
Only if the backup is older than the break-in, and often nobody knows when that was. Restoring also puts back the outdated plugin or weak password that let the attacker in, so a restored site is usually infected again. A backup is a useful starting point, not a repair.
Will a security plugin clean it up?
Scanner plugins find known malware in files. They miss code stored in the database, backdoors saved under another file type, and accounts the attacker created. Two of the three cleanups described on this page were exactly that kind.
How do I get the Google warning removed?
The site has to be clean first. Then a review is requested through the Security Issues report in Google Search Console, with a description of what was found and removed. Google lifts the warning after its review, which it says takes from about a day to several weeks depending on the type of hack. We file that request as part of the cleanup.
What do you need from us to start?
Access to the hosting account and a WordPress administrator login. If you are locked out of both, tell us who the host is and we will work from there.
What if the site is broken, not hacked, or is not on WordPress?
The same help applies when a site fails after an update, has slowed to a crawl, or the developer who built it is gone. We also repair hacked and broken sites on other platforms.
Don't Let a Hacked Website Cost You Customers
Tell us what you are seeing and we will get back to you fast. In most cases, emergency requests are reviewed within 30 minutes.
Request Emergency HelpRather talk? Call (512) 710-6286 or send us a text.