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If your business relies on a team out in the field, you already know the drill. Someone sends a text with a quick update. Someone else replies in a separate thread. A photo gets buried between unrelated messages. HQ waits for the info they need. And by the time everyone is aligned, the moment has […]

Introduction The other day, I was talking with a client about their business, and they were frustrated. They felt like they were working around the clock but not seeing the kind of growth they wanted. After asking a few questions, it became clear what was happening:  They were spending a huge amount of time on